Shipping & Delivery

SHIPPING ORIGIN

SYNA orders may ship from Montgomery, Alabama or Huntsville, Alabama.

PROCESSING TIME

Orders are normally processed within 2–5 business days before shipment. Processing time is separate from carrier transit time. Orders containing products with different fulfillment locations may arrive in separate packages.

DOMESTIC SHIPPING

Orders shipping within the United States are sent through FedEx or USPS, depending on the route, package, and service available for the delivery address.

SHIPPING RATES AND DELIVERY ESTIMATES

Free shipping is not currently available. Available shipping services, charges, and estimated delivery times are shown at checkout for the delivery address. Delivery estimates are not guaranteed.

TRACKING

Tracking information is sent to the email address used at checkout after a shipping label is created. Tracking may take time to update after carrier acceptance.

SHIPPING WITHIN THE UNITED STATES

SYNA currently ships within the United States only. International shipping is not available at this time.

DELIVERY ADDRESS

Customers are responsible for entering a complete and accurate address. Email syna.stock@gmail.com immediately if an address is incorrect. Changes cannot be guaranteed after processing begins.

DELAYS, LOSS, AND DAMAGE

Weather, holidays, carrier disruptions, and high-volume periods may affect delivery. If tracking shows an unusual delay, loss, or delivery problem, contact syna.stock@gmail.com with your order number.

Report damaged, defective, or incorrect items within 5 days of delivery.