Returns & Exchanges

Last updated: August 19, 2026

ELIGIBLE RETURNS

Eligible returns are accepted within 15 days of delivery. This policy does not limit any non-waivable rights under applicable consumer law.

RETURN CONDITION

Items must be unworn, unused, and returned in their original condition with all original packaging and included accessories.

Items showing wear, customer-caused damage, missing packaging, or signs of use may be refused.

Items marked as final sale are not eligible for return unless required by law or the item arrives damaged, defective, or incorrect.

HOW TO START A RETURN

To request a return, email syna.stock@gmail.com within 15 days of delivery. Include your order number, the item you wish to return, and the reason for your request.

Do not send any item back until SYNA confirms your return authorization and provides return instructions.

RETURN ADDRESS

Authorized returns must be sent to:

SYNAPSEAI TECH LLC
4758 Woodmere Blvd
Ste F #265
Montgomery, AL 36106
United States

RETURN SHIPPING

For standard returns, customers are responsible for purchasing a trackable return label through FedEx or USPS.

No restocking fee applies. Original shipping charges are non-refundable except where required by law or when SYNA confirms a store error.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Contact syna.stock@gmail.com within 5 days of delivery and include clear photographs of the item, packaging, and shipping label.

If SYNA confirms that an item is damaged, defective, incorrect, or that a store error occurred, SYNA will provide a prepaid FedEx or USPS return label, or equivalent return instructions.

Do not return an item without authorization from SYNA.

INTERNATIONAL ORDERS

SYNA currently ships within the United States only. International orders and international returns are not available at this time.

REFUNDS

After we receive and inspect an authorized return, we will notify you whether the refund is approved.

Approved refunds are issued to the original payment method within 10 business days after approval. Your bank or payment provider may require additional time to post the refund.

EXCHANGES

Size exchanges depend on product availability. Contact us before returning an item if you would like to request an exchange.

CANCELLATIONS

Cancellation requests may be sent to syna.stock@gmail.com before fulfillment begins. Cancellation cannot be guaranteed once processing or shipment has started.

CONTACT

For questions about returns, refunds, exchanges, or cancellations, contact us at syna.stock@gmail.com.